Many businesses have been privy to the horror stories that originate from not having the right kind of IT support in place. While many have an adequate IT department in place to deal with such threats, other businesses may not have the necessary IT support they require in place.
Where Do I Start?
The world of IT can be a somewhat broad one, it can relate to engineers fixing hardware, or installing a telephone network system for your business. In this regard, it pays to have an IT solution in place that is deemed relevant to you and your business.
Spending money on solutions that aren’t tailored to your company’s specific requirements will only mean that your business is at risk, and the business is left out of pocket in the long run.
When deciding on which IT support company you should use, you should also consider what you can do as a company to help safeguard client information. Although IT support companies can do a lot to help businesses recover from serious attacks, the onus is still on the business to ensure that it has taken the necessary steps to help protect its customers’ data. These steps can include, but are not limited to:
- Limiting employee access to customer data.
- Ensuring all software updates are installed.
- Ensure workstations are locked when employees are away from their desk.
- Ensure anti-virus software is installed and is being managed to best suit your business.
There will be other factors to consider, depending on your business, but a pro-active company will know what needs to be implemented and when it needs to be implemented by.
Choosing an IT Support Company
IT has always been an integral part of many businesses, but today sees IT support becoming a more important solution to take care of in the early stages of the business, as not having the right kind of support in place could be detrimental to the business as well as its clients.
For example, Foration offers IT support with a number of packages to help safeguard a business’s personal information, and it recover should the worst case scenario occur.
Services on offer include Business Continuity. This service ensures that a business is able to continue operating thanks to it being able to recover a business’s data promptly. Foration is committed to ensuring that a business is still able to communicate with its customer base following any kind of issue, and that the server recovery is completed within the hour.
Foration will also check and maintain a company’s IT infrastructure to help minimise the risk of attack. Support can be offered to businesses between 7.00 a.m. and 7.00 p.m. and it will ensure that detailed documentation of a company’s infrastructure is prepared to help aid resolution moving forwards.
Evidently, many businesses will operate without being subjected to defective equipment and attacks from an outside source, but is it a risk worth taking?
The average cost of downtime for a business is £18,000 per year. This can of course depend on a number of factors, but the figure alone should tell you how important having the right kind of solution in place really is.